APSYS PROGRAMMES

Authentic solutions developed by experts

The main purpose of Apsys Polska’s proprietary programmes is to continuously improve all strategicallyimportant areas of shopping centre operations.

Key features of the programmes:

flexibility – can be introduced irrespective of the size and capacity of the managed property
ease of adaptation – constant monitoring of changing trends
objectivity – maintained through audits and cooperation with external partners
measurability – clear KPIs and guidelines
expertise – cooperation with both internal and external specialists

The programmes distinguish the properties managed by Apsys Polska from their competitors.

CUSTOMER SERVICE

Authentic programme to improve the customer experience
Gold award in the retail solutions category

SOCIAL RESPONSIBILITY

Multi-level programme to increase accessibility of retail properties

ENVIRONMENTAL ACTIVITIES

Multifaceted programme to promote environmental attitudes

LONG-TERM RELATIONSHIPS WITH TENANTS

Relationship building and cooperation programme with tenants
Gold award in the B2B category – activities for tenants

Company customer satisfaction survey

Regular survey of satisfaction levels among tenants and owners of managed properties